Instramed – Cardioversores, desfibriladores e DEAs

Privacy and Cookies

INSTRAMED POLICY

Privacy and Cookies

Instramed takes the privacy and protection of your data seriously; for this reason, we maintain an infrastructure dedicated to digital security. We know this is an important topic for you, and we invite you to learn about our privacy policy.

Below, you will find information on how we use and protect your personal data, which is collected through this website and other digital initiatives (landing pages associated with our domain). It also outlines your choices regarding the use of your personal data and how you can access and update your information.

Please read the information presented here carefully, as your acceptance of this Policy will be indicated by clicking the “I Accept” button. By doing so, you will be consenting to and allowing us access to the information entered in your registration, expressing your free, explicit, and informed consent. If you do not agree with the policy described in this document, you must refrain from accessing and using the Portal (website and landing pages).

INTRODUCTION
The information we receive and how we use it depends on what you do when you visit our website. Personal data is information that can be used to identify or contact you, such as your name, email address, phone number, or similar information. Instramed collects personal data that you voluntarily provide to us. This includes, but is not limited to: requesting information through our Sites, submitting a resume, online event registration, e-book downloads, or Site registration. We also collect information about your interactions with our Sites and applications (e.g., Browse behavior). Our Sites automatically control certain behavior (Usage Data) during visits, such as referrer/exit URLs and IP addresses, to optimize the user experience. If you are a registered user, we may use your Usage Data with or without your personal data to measure Site performance, as well as improve its design and functionality.

We may also collect the following information:

  • Information about your company, such as company name, size, and type.
  • Demographic information, such as age, education, gender, interests, and location.
  • Contact information, such as email address and phone number.
  • Testimonials.
  • Responses to the Site questionnaire.
  • Community forum and Site blog posts.
  • Additionally, we may maintain and use your personal information to:
  • Respond to your requests.
  • Personalize your access to our website, for example, by informing you about new features that may be of interest to you.
  • Develop records, including records of your personal information.
  • Contact you to provide information that may be of interest to you, including information about clinical trials and tests, and about our products and third-party services.
  • For analytical purposes and to investigate, develop, and improve programs, products, services, and content.
  • Remove your personal identifiers (your name, email address, etc.). In this case, you would no longer be identified as a specific individual. Once we have unidentified information, it becomes non-personal, and we can treat it as other non-personal information.
  • Enforce this Privacy Statement and other rules regarding the use of this website.
  • Comply with a law or regulation, court order, or other legal process.
  • Send product updates, newsletters, marketing communications, and requested product or service information.
  • Answer your questions.
  • Administer your account, if applicable.
  • Conduct surveys or other analyses.
  • Improve our Site and marketing efforts.
  • Optimize the user experience.
  • Display personalized content.
  • Allow you to submit your resume, search for job postings, and contact or be contacted by representatives.
  • Notify you of updates to our Policy.

Furthermore, to protect our legitimate interests, we store this data for a limited period to enable tracking of personal data in the event of actual or attempted unauthorized access to our servers.

REGISTRATION INFORMATION
Registrations on Instramed’s digital platforms may mean more than just Browse, and we may depend on them for the proper provision of services. If you choose to register on one of our platforms, Instramed may request information that allows us to provide the Service. You will be registered with Instramed through the provided form, and we may further require you to complete your registration with information that may include contact details, name, username, password, and email address.

INFORMATION RELATED TO DATA COLLECTED DURING YOUR USE OF FEEDBACK SERVICES
Instramed uses Feedback Loop services. We will make your registration information (name, email address) available to our partner ISPs. We may provide your registration information to these partners, but they are not authorized to retain or use your information for any purpose other than administering this Service.

AGGREGATED INFORMATION

From time to time, we may collect general and non-identifiable statistical information about the use of the Sites and Services, such as the number of people who visit a specific page on the Sites, how long they remain on that page. We collect this information through the use of technologies such as cookies and IP addresses, which are discussed in greater detail below We may group this information into aggregated visitor data to describe the use of the Websites and the Service to our existing or potential business partners, or third parties (such as Google Analytics), or in response to a governmental request. However, industry best efforts are applied to pseudonymize the data to prevent you, other list members, or any other visitors to the Sites from being personally identified.

We may store your information on a third-party server, such as Oracle Cloud ; or we may use a third-party analytics tool to understand how you are using our Sites. In cases where you use a mobile device to access our Sites, we will receive information about the location of your device[cite: 398]. In some cases, even if you are not using a mobile device, information about your general location may be discernible from your device’s IP address or the URLs we receive. If you access or use our Sites or Services with your mobile phone.

WHERE YOUR INFORMATION IS PROCESSED
Your information is stored and processed on Microsoft Azure, on Instramed’s servers hosted by this Cloud provider.

DATA SHARING AND INFORMATION DISCLOSURE 

Except for the limited situations listed here in this Privacy Policy, we will not share your personal information with unauthorized third parties. Provided we are legally authorized to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to unauthorized third parties as part of a legal process.

Instramed will not sell or rent your personal data to third parties.

AGENTS AND THIRD-PARTY SERVICE PROVIDERS
To provide the Service to you, we may sometimes use other approved third-party companies or individuals to perform certain specialized services, such as data processing, hosting, analytics, or other technology services. Instramed may transfer personal information we collect about you to affiliated entities or other trusted third parties in order to perform services for us. These entities are not authorized to retain or use your information for any purpose other than performing the work for us.

SECURITY AND DATA PROTECTION
The security of your information is important to us. When you enter personal information (such as name, email address, and other registration information), we encrypt that information using Secure Sockets Layer (SSL) technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after its receipt. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Consequently, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute protection. You should always be careful when submitting your personal information online. If you have questions or concerns about security on our site, please contact us via email: privacidade@instramed.com.br.

FIREWALLS
Protecting your personal information is important to us. When we store information you provided to us upon registering on the Site, that information is protected by security measures that include “firewall” (a combination of computer hardware and software that helps prevent unauthorized visitors from accessing information on our computer network), “intrusion detection systems” (a combination of computer hardware and software that helps detect any unauthorized access), and other tools, such as data encryption and physical security, if applicable. Unfortunately, no data transmission over the Internet or database can be guaranteed as 100% secure. As a result, although the Company strives to protect your personal information and privacy, we cannot ensure or guarantee the security of any information you disclose or transmit online and cannot be responsible for the theft, destruction, or accidental disclosure of your personal information.

RETENTION OF PERSONAL INFORMATION
When we collect your personal information (including geolocation data), we will retain it for as long as your account in the relevant Service remains active, unless applicable law requires otherwise. However, we will make every good faith effort to remove your personal information if you contact us following the instructions at the beginning and end of this Privacy Policy, provided that Instramed is not obligated to retain it by law or for legitimate business purposes. As with most websites, we automatically collect certain information and store it in log files. If you wish to cancel your account or request that your information not be used for the provision of services, please contact us via email: privacidade@instramed.com.br.

COOKIES, WEB BEACONS AND OTHER TECHNOLOGIES

Technologies such as cookies, beacons, tags, and scripts are used by Instramed and by our marketing partners, affiliates, analytics, or service providers. These technologies are used in trend analysis, site administration, monitoring user movements, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies, both on an individual and aggregated basis. We use cookies to remember user settings (e.g., preferred language), for marketing purposes, and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may continue to use our site, but your ability to use some features or areas of it may be limited.

To find out how you can refuse these cookies in your browser settings, click here for:

CHILDREN’S PRIVACY POLICY
We do not collect information from children under 13 years of age. If we become aware that we have collected information from a child under 13 years of age, we will make every effort to exclude it from our database.

INFORMATION ABOUT YOUR RIGHTS

The following rights are generally available to you under the General Data Protection Law:

  • Right to information about your personal data stored by us.
  • Right to request the correction, deletion, or restricted processing of your personal data.
  • Right to object to processing for reasons of our legitimate interest, public interest, or profiling, unless we can demonstrate unequivocal and justified reasons that override your interests, rights, and freedom, or that such processing is done for the purpose of asserting, exercising, or defending legal claims.
  • You may at any time with future effect revoke your consent for the collection, processing, and use of your personal data. For more information, consult the chapters above that describe data processing based on your consent.

POLICY CHANGES
We may update our Privacy Policy from time to time. Updates to our Privacy Policy will be published on our website. All amendments will take effect upon publication on our website. We recommend that you visit the website regularly to stay informed about possible updates.

CONTACT US
If you still have questions or need to speak with our responsible department about this privacy policy, or if you wish for more information about the use of your data and/or the exclusion of your personal data from our database, please contact us via email: privacidade@instramed.com.br.

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    0800 590 0050
    marketing@instramed.com.br

    RS Unit
    Avenida Severo Dullius, 1395 – Sala 403
    Bairro São João – Porto Alegre

    SC Unit
    Rua Albatroz, 237
    Pedra Branca – Palhoça

    Instramed